Frequntly Asked Questions

Your Questions, Answered: Explore Our Most Common Queries Below!

Frequntly Asked Questions

Our bungalows are nestled in the serene village of Tetebatu, offering breathtaking views of Mount Rinjani. The location is surrounded by lush rice terraces and forests, making it a peaceful retreat.

We recommend flying into Lombok International Airport (LOP), which is about a 1.5-hour drive from Tetebatu. We can arrange private transfers or help you find reliable transportation.

We offer a variety of bungalows, including: • Standard Rooms: Cozy and budget-friendly, perfect for solo travelers. • Deluxe Rooms: Spacious with a private terrace overlooking Mount Rinjani. • Family Suites: Ideal for groups, with extra space and amenities for comfort.

Each bungalow includes: • Comfortable bedding and modern bathrooms • Free Wi-Fi • Private terraces • Daily housekeeping • Complimentary breakfast

There’s so much to explore! Some highlights include: • Guided hikes to Mount Rinjani • Visits to Tetebatu Monkey Forest • Exploring rice terraces and waterfalls • Cultural tours of local Sasak villages

Yes, we collaborate with experienced local guides to offer trekking packages, including day hikes and multi-day adventures on Mount Rinjani. Let us know your preferences, and we’ll arrange it for you.

Absolutely! Tetebatu is a quiet and safe area, and we offer family-friendly bungalows with ample space for children. Activities like rice terrace walks, monkey forest visits, and waterfall trips are great for kids.

Yes, we have an on-site restaurant serving a mix of local Sasak dishes and international cuisine. Special dietary requirements can also be accommodated upon request.

Yes, we provide free Wi-Fi in all bungalows and public areas, though the connection may be slower during certain weather conditions due to the remote location.

The best time to visit is during the dry season, from April to October, when the weather is perfect for trekking and outdoor activities.

Here’s a quick packing list: • Comfortable clothing and hiking shoes • A light jacket or sweater for cooler evenings • Sunscreen, hats, and insect repellent • A swimsuit for waterfalls and pools

Yes! You can book directly through our website or contact us via WhatsApp or email for assistance.

Yes, we can arrange airport pickups, drop-offs, and tours to nearby attractions for an additional fee.

We’re committed to sustainability. Our bungalows are designed with natural materials, and we encourage eco-friendly practices, such as minimal plastic use and water conservation.

Our cancellation policy varies depending on the season and booking type. Please refer to the terms during your booking or contact us for more details.